1. Appointments & Cancellations
- A valid credit card may be required to book an appointment.
- We require a 48-hour notice for cancellations or reschedules.
- Late cancellations or no-shows may be subject to a fee of X% of the service cost.
- Arriving 15+ minutes late may result in a shortened service or rescheduling.
- All services are by appointment only. Walk-ins are not guaranteed.
- Prices are subject to change based on hair length, density, and additional product use.
- We reserve the right to refuse service to anyone for any reason.
- Certain services may require a non-refundable deposit to secure your spot.
- Deposits are applied toward your final service cost.
- We accept [list payment methods]. Payment is due at the time of service.
- No refunds on services. However, if you’re not satisfied, please contact us within 7 days for a complimentary adjustment.
- Retail products may be returned within 14 days for an exchange or salon credit if unused and in original condition.
- If you have any allergies, scalp conditions, or sensitivities, please inform your stylist before your appointment.
- We follow strict sanitation protocols to ensure a clean and safe environment.
- No extra guests (including children) unless they have an appointment.
- We may take photos/videos of your hair for social media and marketing purposes. If you prefer not to be photographed, please let us know.
- We reserve the right to update these terms at any time. The latest version will always be available on our website.
